In an emergency. Every second counts.

Even the most basic life saving interventions, can save lives and improve outcomes. We provide innovative solutions to educate the lay public with basic first aid and equip emergency professionals with access to the latest EMS protocols.

Smart First Aid. Smart EMS

Equipping the lay public and EMS with easy-to-follow audio and visual instructions. We provide feedback mechanisms to improve the quality of interventions delivered. Our geolocation services help mobilize safety resources and assist to track down the closest healthcare facilities. We realize that emergencies can occur in areas where internet connectivity is not reliable. As such, the core solutions have been designed to work in offline-mode. We are seeking to promote a culture of action by equipping the public with first aid skills and paramedics with up-to-date EMS protocols. The on-demand, self-paced tutorials are available 24/7, from the convenience of a mobile phone. The in app calling feature activates local emergency resources and strengthens the coordination of care in that critical window of time when every second counts.

We get it! You don’t want to haul around another bulky first aid training manual. Who needs a ton of paper handouts that’ll just be shoved in the drawer, never for it to see the light of day! After all, when an emergency strikes, what you need is a portable reference guide. Since you have your phone with you most times, and given your phone is packed with some amazing processing power…. why should your phone fail you when someone’s life depends on it? Your phone can be a reliable tool for first aid refresher training! Whether you are waiting for a friend….yes that one that’s running late again or you’re in line waiting for your turn to be served….how about brushing up on some life saving skills during your down time! Don’t have any data bundles? No probs! The core first aid training solution works offline! We seek to empower Kenyans and strengthen the chain of survival. Whether you are planning a hiking trip, having your little cousin over (yes that one who always brings his inhaler and you’re always so clueless on inhaler assembly)…..the Smart First Aid app has you covered! Written at a Standard 5 reading level, anyone can learn first aid… fact, equipping your babysitter with first aid tips has never been so easy! Let’s all do our part…Let’s learn first aid!

The Smart First Aid Kenya subscription comes with an optional Ambulance Add-on. We strengthen coordination with dispatch and facilitate prompt ambulance activation via a simple one tap navigation. By sharing key information such as current location, designated emergency contacts among other details, dispatch teams can cut to the chase and focus on the dissemination of critical life-saving pre-arrival instructions in those critical moments that matter. We are harnessing the power of technology to strengthen the chain of survival and speed up emergency response. The Ambulance add-on represents a value add offering for Helpfie Smart First Aid Kenya subscribers.

We provide a Smart First Aid solution to help close out America’s growing proficiency gaps in bystander preparedness. We provide innovative strategies to equip the lay public with life-saving interventions to help in an emergency. Give us a few minutes during your mundane commute to bring you a first aid refresher session. We’ve got ideas to help that lunch line go a little bit faster. We’ll help you get smart about first aid training while waiting in line! Don’t want you to be clueless about how to administer an epipen. Or be out in the woods with no connectivity to first aid tips. We’ve got you covered with a first aid training solution that works offline. We’ll help you brush up on your first aid skills. After all, as a bystander, you may be a medical emergency victim’s best chance of survival. Especially in that critical window of time before trained rescuers arrive (National Academy of Medicine). Hesitant to help for fear of being sued? Good samaritan laws exist in all 50 states and the District of Columbia to offer legal protection to a person who helps someone in need of first aid. Infact, ignoring someone in need of help comes with penalties in some states.

On-demand, highly portable, light-weight paramedic standing orders delivered using audio visual reference steps. In-app calling features to activate consultations with the medical director. The offline accessible core solution serves as a reference tool for EMS practitioners working in the most remote of settings. Whether you are a new EMT or a seasoned paramedic, the reference resource keeps you up to date with the latest EMS protocol. Through consultations with Kenya Council of Emergency Medical Technicians and dispatch centers, we have refined the solution to bring you relevant guidance. So we’ve got you covered, the next time you are in between ambulance runs and are looking to refresh on an EMS topic or whenever you’ve completed an ambulance run as part of a peer review to debrief on care provided.

We provide on-demand, highly portable, light-weight paramedic standing orders based on the MA EMS protocol. Whether you are a new EMT fresh from EMT school or a seasoned paramedic, the Smart EMS tool serves as a reference resource to keeps you up to date with the latest EMS protocol. Through consultations with MA Office of Emergency Medical Services and ambulance companies, we have a tested solution that brings you relevant guidance. So we’ve got you covered, the next time you are in between ambulance runs and are looking to refresh on an EMS topic or whenever you’ve completed an ambulance run as part of a peer review to debrief on care provided.

Some training centers have an app…..check this out……how about an app with a training center? We are an American Heart Association (AHA) International Training Center and a Directorate of Occupational Safety and Health (DOSH) approved trainer through Kenya’s Ministry of Labor. We offer hands-on training courses at INtel College, onsite at the workplace, in gyms, schools, community centers and even curbside in open spaces. We are currently offering: AHA Basic Life Support Provider Training, AHA Heartsaver First Aid CPR AED Training, AHA Heartsaver Pediatric First Aid CPR AED, AHA family & friends CPR. The training courses will be bundled together with an annual subscription to the Helpfie Smart First Aid app (offline-accessible),  24/7 annual country-wide ambulance cover (optional add-on), a well-stocked first aid waist bag kit, auto-refills whenever first aid kit supplies run low and digital reminders for approaching certificate renewals. To enroll, contact or +254 777 714 007

Need first aid supplies? We’ve got you covered! The Smart Kits come with an instruction card that provides access to the Helpfie Smart First Aid application. We recognize the importance of not only equipping our users with the skills needed to save lives but also providing them with the tools and essential first aid supplies needed to intervene effectively in an emergency. As such, each Smart Kit comes with access to the Smart First Aid application. If you are enrolled in one of our training courses your enrollment comes with a Smart Kit! Got an upcoming recreational event/outdoors activity? We’ve got you covered! Our first aid waist packs are highly portable. Been meaning to update the first aid kit in your car? We can help with that! Simply, ring in your order at +254 777 714 007 (Kenya) or +1 617 221 6221 (USA) to get your Smart Kit. Running low on supplies in your Smart Kit? Fret not!  Go ahead and email and ask about the auto-refill program. Here’s the best part…..(drum roll please)…..saved the best for the last….Smart Kits ship free in Kenya and the US!

About US

Our multidisciplinary team is drawn from healthcare, software engineering, business, and academia.
Esther Ndungu
Esther Ndungu
Founder & CEO

Technology Consulting

Health | Public Sector

Amanda Rischbieth PhD
Amanda Rischbieth PhD
Interim Board Chair

Heart Foundation, SA
Havard ALI Fellow

Grace Wanjiku MD|MPH
Grace Wanjiku MD|MPH
Chief Knowledge Officer

Attending Physician

Emergency Medicine

Girish Rengaswamy
Girish Rengaswamy
Chief Technology Officer

Mobile App Developer

Top 10 App (App Store)

Maryam ZekavatMD|PhD Candidate
Maryam Zekavat
MD|PhD Candidate
Academic Medical Liaison

Computational Biology


Moses Muchoki
Moses Muchoki
EMS Liaison

Africa Inst of Emergency Med

EMS Instructor

Grace YoungMD Candidate
Grace Young
MD Candidate
Academic Medical Liaison

Medical Education

Community Outreach

William Kimanzi
William Kimanzi
First Aid Liaison

Emergency Medical Technician

First Aid Instructor

Meryem OkMD|PhD Candidate
Meryem Ok
MD|PhD Candidate
Academic Medical Liaison

Research Engineer


Got questions? We’ve got answers. If you have some other questions, feel free to send us an email to

Scroll up, click get access, complete and purchase membership subscription, check your email/SMS for a link to download the app along with a code to access the app

No, the core training modules work offline

Click on the menu icon on the top left corner of the app, then navigate to the contact us 

We’ve curated it from leading experts and keep it up to date so you have access to the latest protocols

The solutions are only available for Android….iOS version….coming soon!

Click forgot password on the login in screen to reset your password

Of course, head to the menu on the top left, navigate to the profile to change your email

US $12 /KSh. 1,200 for an annual membership (volume discounts applied to groups >50)


Who’s my neighbor? Creating neighborhood love.

As we pull onto the driveway, we spot a state of the art training and innovation hub sitting on a well manicured lawn on the lush campus grounds. We make our way to the loading dock and haul in our training gear passing a house keeping team meticulously coming down the courtyard.

Today’s training consists of about three dozen students who we’ve been corresponding with virtually. They’ve been good about getting started with their pre-reads and installing the Smart First Aid mobile application.

We’ve got quite a number of rooms/learning spaces availed to us and so we’ve set up multiple skills learning stations, each complete with a set of adult, child and infant mannequins, a pair of pediatric and adult bag valve mask kits, an automated external defibrillator (AED) trainer (with adult and child pads), among other training supplies. We’ve got an instructor stationed at each of the skills learning stations and in just a few minutes, we will be ready to kick off the class. After a quick round of introductions, we’re well underway with the first module.

The American Heart Association training curriculum combines instructor-led training with video based learning, classroom discussions and skills practice sessions that allow for instructor demonstrations while students get to do return demonstrations to practice skills learned.

As the morning progresses, students begin to hone in on important life saving Cardio Pulmonary Resuscitation (CPR) skills in their pre-assigned skills learning stations. Before long, the students proceed to combine CPR compressions with ventillations. As the day progresses, they’ve learned how to assist a choking victim by performing the Hiemlech Maneuver. The students get a chance to demonstrate their newly acquired skills back to the instructor as part of the skills test. The day concludes with a written exam and with all students having successfully passed we proceed with awarding of the certificates.

Much can be said about the effectiveness of the learning stations technique over traditional teaching methods. This technique takes a learning-teaching approach that allows students to work in groups, go through a set of scenarios that help reinforce their understanding of the topic/skill. In this student-centered approach, the smaller instructor: student ratios gives students an opportunity to individually practice their newly aquired skills in a small group setting with guidance from their instructor.

Following the training course, students noted a few notable observations regarding this approach:

“Demonstrations from instructors followed by an opportunity to do return demonstrations worked well”

“Practicals were great”

“Good learner/instructor interactions”

“Great chance to practice skills

“Classroom practicals enhanced simulation skills”

Further research reveals that the learning stations technique is effective in increasing student success, improving academic achievement and increasing retention rates (Research in Pedagogy, 2019).

A bystander equipped with basic life support training strengthens the chain of survial and serves as a bridge for care in the moments immediately following an emergency. A learning station training technique that distills life saving skills into easy to follow steps is what differentiates an impact-based training from a “let’s check the box” training.

Next time you are looking to gain some BLS skills, insist on enrolling in a center that uses the learning station training technique to promote skills retention and mastery.


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